Get Involved

Certification Specialist

The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.

We are seeking for an individual to serve as our Certification Specialist. The Certification Specialist is responsible for certifying clients for Ryan White Part B service eligibility every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the medical case management systems is to ensure that persons living with HIV/AIDS enroll in and sustain coordinated health care in order to optimize their health and well-being. The Certification Specialist will also assist the Director of Ryan White Client Services in managing client databases ensuring eligible clients are retained in care.

Principal functions and responsibilities of this position include the following:


Assessments & Service Plans

·         Conduct face-to-face and over the phone assessment and reassessments every six months;

·         Create service plans that match the identified needs of the client;

·         Ensure that all clients referred to services are eligible prior to the date of service.


Client Service

·         Refer clients to appropriate services highlighted in the service plan;

·         Refer clients to more intensive case management services if needed;

·         Document encounters using designated client database;

·         Collaborate with agencies on setting times and dates at their agencies to meet with clients;

·         Schedule client appointments both at AFC and subcontractor agencies;

·         Research client’s insurance and verify that designated service is not included within their plan;

·         Compile a list of new agencies that serve persons living with HIV/AIDS HIV and conduct outreach;

·         Travel to all funded agencies;

·         Provide technical assistance to case managers in regards to the client database;

·         Complete at least 12 hours designated on-going training annually.



·         Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;

·         Protect organization's value and manage risk by keeping information confidential;

·         Perform other duties as assigned.




Minimum Qualifications

Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field. 

Basic knowledge of HIV/AIDS prevention and treatment.


Preferred Qualifications

Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work).

Bilingual, Spanish-English.


Knowledge, Skills, and Abilities

Strong attention to detail including the ability to accomplish a task with concern for all areas involved, no matter how small.  This includes the ability to notice inconsistencies/faults in organizational processes in order to ensure the quality of services provided by the organization and to prevent further inefficiencies.  The ability to attend to and verify the accuracy and completeness of detailed information in documents or on the computer, such as charges, fees, due dates, etc.

Knowledge of Microsoft Excel and/or other database programs. This includes the ability to generate basic reports using these programs.

The ability and willingness to respect and value the differences and perceptions of different groups/individuals.  This includes managing the diverse cultural, ethnic, gender, age, educational, professional, sexual orientation, gender identity, gender expression, etc. backgrounds and styles of others and adapting one’s own behavior to best manage the situation, and seeking out those individual differences to implement and achieve the vision and mission of the organization.

Strong problem solving skills including the ability to define, diagnose, and resolve problems.  This includes seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence.

The ability to prepare clear, accurate, and understandable written text in English, and follow the basic rules of spelling, grammar, and punctuation.  This may include memos, emails, proposals, reports, and professional or general correspondence.

And the ability to communicate information clearly and politely to co-workers, supervisors, and guests when speaking.  This includes targeting the amount, style, and content of the information to the needs of the receiver are key to success in this role.


Send cover letter and resume to: Email to, via mail to AIDS Foundation of Chicago, 200 West Jackson Suite 2100 Chicago, IL 60606, or via fax to (312) 784-9054.


Please reference position code PROG CERTSP 297

Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.