The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Director, Special Projects. The Director, Special Projects oversees service delivery and staffing to meet related contractual requirements. The Director, Special Projects is responsible for day to day operations with Managed Care Entities, CommunityLinks service providers and other third party payers. The position reports directly to the Senior Director, Program Development and works closely with the Senior Vice President, Strategy and Business Development.
The Director, Special Projects is responsible for managing contracted services through CommunityLinks. The CommunityLinks program was established to serve health plan members in managed care and is a part of the AIDS Foundation of Chicago’s efforts to continue to provide high quality services to vulnerable populations.
Principal functions and responsibilities of this position include the following:
· Manage execution of program activities and services to meet performance measures and contractual obligations including scopes of service and compliance requirements;
· Maintain standards for contract compliance and communication with the payer and subcontractors as needed;
· Oversee member database, program monitoring and evaluation; maintain and support the quality improvement infrastructure and system for analysis and action; coordinate with Senior Vice President of Strategy & Business Development;
· Execute and monitor scope of work, documentation, data and billing activities for each program (i.e., CommunityLinks) contract;
· Develop and manage program budget;
· Coordinate trainings with managed care organizations and other third party payers;
· Ensure staff adhere to service protocols while delivering high-quality, culturally-competent, and client-centered care.
Metrics and Reporting
· Analyze data (i.e., using Excel) to monitor program performance and results;
· Work with Senior Vice President, Strategy and Business Development to develop and analyze data and quality metrics as specified in the contracts and as needed internally;
· Coordinate data for enrollment with Managed Care Organizations (MCOs) and other health systems;
· Manage the collection of service level data and expenses for coordinated return on investment analysis and development of pricing;
· Complete monthly and other required reporting to managed care entities;
· Provide service documentation and coordinate monthly billing with Finance department.
· Hire, train, and supervise staff (i.e., CommunityLinks team);
· Lead the development and achievement of team goals and objectives; develop and implement related strategic plan items;
· Coordinate and work closely with AFC program directors, Senior Vice President, Strategy and Business Development, Finance department staff, Operations/IT staff, and Research, Evaluation and Data Services staff to accomplish program (i.e., CommunityLinks) goals and objectives.
· Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;
· Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations;
· Protect organization's value and manage risk by keeping information confidential;
· Perform other duties as assigned.
Bachelor’s degree in Social Services, Public Health, Business/Non-Profit Administration or related field and 3 or more years Project Management experience
OR 5 or more years Project Management experience
AND 2 years supervisory experience
Master’s degree in Social Services, Public Health, Business/Non-Profit Administration or related field
2 or more years Program Management experience
1 or more years’ experience working with diverse and vulnerable populations
1 or more years’ experience working within the case management, outreach, and/or supportive housing/homeless systems
1 or more years’ experience working with Medicaid, Health Insurance and/or the Healthcare System
Knowledge, Skills, and Abilities
Strong attention to detail and the ability to anticipate, evaluate, and consider the consequences of a particular course of action when making decisions or solving problems.
Ability to train, coach, and develop employees. This includes the ability to recognize and foster talent, enhance employees’ job skills and performance through instruction, training, personal guidance, and example; provide appropriate developmental experiences for skill and job growth; and help employees learn from their mistakes through constructive feedback and positive reinforcement
Solid project management skills ensure the successful completion of designated projects and to ensure that work is completed efficiently.
Ability to develop strategic plans to ensure that long-term goals, visions, objectives, and overall direction support Agency long-term goals and objectives.
Strong interpersonal skills to develop and maintains professional, trusting, and positive working relationships with managers, supervisors, staff, co-workers, partner agencies, and vendors.
Ability and willingness to respect and value the differences and perceptions of different groups/individuals to implement and achieve the vision and mission of the organization.
Utilizes Microsoft Excel or similar program for program monitoring and analysis.
Send cover letter and resume to: Email to email@example.com, via mail to AIDS Foundation of Chicago, 200 West Jackson Suite 2100 Chicago, IL 60606, or via fax to (312) 784-9054.
Please reference position code PRG DSPC 901
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.