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SOAR Coordinator

The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.

We are seeking for an individual to serve as our SOAR Coordinator. SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing or at-risk for homelessness who have mental illness and/or a co-occurring substance use disorder or other medical impairments apply for Social Security disability benefits. The SOAR Coordinator will work with social service agencies across Chicago and Cook County to identify, assess and complete SSI and SSDI applications on behalf of clients. 

Principal functions and responsibilities of this position include the following:


Client Support and Case Management

·         Work with the referral source and community partners to identify candidates through team meetings, outreaches, and referrals;

·         Assist individuals applying for disability benefits using the SOAR components;

·         Complete interviews with clients to gather information to complete SSI/SSDI applications;

·         Gather medical records and other information to complete SSI/SSDI applications;

·         Accompany clients to appointments at the Social Security Administration;

·         Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for case;

·         Coordinate case management services with partners and help with providing case management services to clients when needed;

·         Consult with team members on SOAR strategies;

·         Educate clients on Medicaid Managed Care and Care Coordination services, connect client to Medicaid Managed Care health plan or care coordinator when needed;

·         Educate and support client’s access to primary care;

·         Complete funder mandated reports as necessary.



·         Initiate paperwork with clients as referred to program by filing initial documentation of representation with SSA office;

·         Write SOAR Medical Summary Reports for client applications;

·         Complete funder mandated reports as necessary; document daily activities as related to SOAR application work.



·         Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;

·         Protect organization's value and manage risk by keeping information confidential;

·         Perform other duties as assigned.




Minimum Qualifications

Associate’s degree and 3 or more years of Human Services experience OR Bachelor's degree and 1 or more years of Human Services experience


Preferred Qualifications

1 or more years SOAR application experience

Paralegal certification

SOAR Certification


Knowledge, Skills, and Abilities

Strong ability to understand key pieces of information, separating relevant from irrelevant information.  This includes the ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive.  This includes the ability to utilize tools (i.e., adherence counseling, risk assessment) for case management purposes.

The ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, department managers, customers/clients, and partner agencies.

The ability and willingness to respect and value the differences and perceptions of different groups/individuals. This includes managing the diverse cultural, ethnic, gender, age, educational, professional, sexual orientation, gender identity, gender expression, etc. backgrounds and styles of others and adapting one’s own behavior to best manage the situation, and seeking out those individual differences to implement and achieve the vision and mission of the organization.

Send cover letter and resume to: Email to, via mail to AIDS Foundation of Chicago, 200 West Jackson Suite 2100 Chicago, IL 60606, or via fax to (312) 784-9054.


Please reference position code CHH SOARC401

Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.