Our work


A program of the AIDS Foundation of Chicago, CommunityLinks operates seamlessly as part of the benefits health care organizations offer their members.

Our services are designed to achieve the Triple Aim: better health results, improved population health and greater access to care.

Working together

High-quality, cost-effective care can be achieved by tailoring health insurance plan benefits to specific population needs. Through CommunityLinks, the AIDS Foundation of Chicago (AFC) is proud to share a range of services with health insurance plans and health systems to reach and provide targeted care to high-need populations.

We are confident health care organizations will find CommunityLinks to be a great partner in advancing care — not only for their HIV-positive members, but also for members who are not currently receiving care, struggling with homelessness or managing other chronic diseases.

Research points to the need for case management

Research demonstrates that HIV-positive patients receiving intensive case management services of the type delivered by AFC and its provider network experienced improved treatment adherence and, as a result, incurred costs that were 38% lower than the costs incurred by patients receiving standard care. AFC and CommunityLinks understand the importance of adherence to medication regimens in order to keep members healthy and able to avoid costly hospitalizations and emergency room utilization.

Why AFC?

AFC has significant breadth of experience to offer as a partner and a deep understanding of high-need populations in the Chicago community, bringing three decades of expertise and service to the affected individuals and communities, including:

  • Extensive knowledge and understanding of HIV/AIDS, other chronic health conditions and Medicaid populations.
  • Unmatched cultural competency working with people of color, Spanish speakers, gay men, transgender communities, and other populations that have historically been excluded from the mainstream medical system.
  • A significant history of integrating services, breaking down organizational silos and bringing sectors together, including health, housing, transportation, social services and food services.
  • A demonstrated commitment to high-quality, culturally competent care coordination and care delivery, as well as the operational capacity to excel in both the public and private sectors.

Research on AFC's housing program found that, relative to the control group, the intervention group demonstrated relative reductions of 29% in hospitalizations, 29% in hospital stays and 24% in emergency room visits. Program costs were more than offset by the savings.